Code of conduct
Our day to day work involves many laws, regulations and procedures. The government makes demands on every auditor’s independence, expertise and integrity. The Dutch organisation for the accountancy profession, NBA, also sets rules for professional conduct. We know that our conduct is not only based on rules. For that reason we have implemented our own code of conduct which contains key values for the actions and behaviour of our employees.
We want you to be satisfied with our services. That is why we work continuously on the quality of those services. But occasionally things may turn out differently than expected. In that case we like to hear from you. If you have a question, complaint or suggestion relating to how we can further improve our service, we would be pleased to receive your valued feedback. We will listen to you and seek out an appropriate solution. Central contact for complaints is Herma van Lith-Slof; should you prefer to speak to someone else, you can contact Maarten Wildenburg.
If your complaint concerns a (supposed) break of laws or regulation by our company or employees, please inform us at firstname.lastname@example.org. Your complaint will be treated confidentially.